Cerence Inc. (CRNC), a global leader in AI-powered automotive experiences, announced the latest phase of its collaboration with Volkswagen Group, unveiling a significantly upgraded version of the automaker’s in-car assistant, IDA. Powered by Cerence Chat Pro, the enhanced system now enables faster, more natural, multi-turn conversations that go well beyond simple commands.
Available across recent Volkswagen, Cupra, Seat, and Skoda models in Europe and the U.S., the updated IDA experience allows drivers to interact as they would with a human companion. The assistant can answer follow-up questions without repetition, suggest destinations, help with navigation, provide cultural insights, and even tell stories to keep passengers entertained.
This evolution reflects Volkswagen’s strategy to make driving more connected and personalized, while showcasing Cerence’s growing role in embedding generative AI and conversational intelligence directly into vehicles. By rolling out these advanced upgrades over the course of 2025, Volkswagen strengthens its position in intuitive, driver-centric technology.
Cerence’s technology has been featured in more than 525 million shipped cars globally and continues to partner with leading automakers to define the next generation of mobility through integrated AI.
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